I looked on Yelp and found Discount Appliance, Robert came out and looked at our refrigerator and knew right away what the problem was and fixed it.  What a relief that we didn’t have to buy another refrigerator.

Then this week our microwave door wouldn’t stay closed so we had to tape it shut to close it and when we used it we had to hold it close.  We called Robert again and he came out late Saturday to look at it.  As soon as he saw it he knew what was wrong and repaired the latch.

Robert was so efficient, professional, knowledgable and friendly.

We are so thankful! Awesome!

Linda S.

Reviewed On Yelp

Our Samsung double door refrigerator/freezer had a clogged/frozen drain line.  We called Robert late in the afternoon.  He arrived the next morning by 8 am.  Knowledgeable, pleasant, reasonable priced, careful — He is ono.  He is our “go to” guy from now on.  Anybody wants a recommendation — just ask us.
Jane D.

Reviewed On Yelp

Maika’i loa, awesome customer service!!! I opened a yelp request with Discount Appliance on a Sunday evening to repair my washing machine… it had just stopped spinning and wasn’t draining!!! Robert contacted me that night and we set up an appointment for Monday in the evening after work. He came and was able to fix our washer in 30 minutes! Super fast and professional!
Holly C.

Reviewed On Yelp

It has been a while since I posted a review (used to do this a lot, I even was an ‘Elite’ for a while..).  However the exceptional service from this company and Robert (owner and sole employee) was so awesome I decided to get back on the Yelp review wagon again.  I called Robert on Monday (he actually answers the phone!) and discussed the problem with my Bosch Axxis compact washer which was no longer spinning.  I gave him the details of the model # and my suspicions (appeared as either a motor (hopefully only armature brush) or a relay issue).  Robert was here the next day and even notified me of his enroute transit (timed as exactly arranged ) so I would be able to meet him.  Robert had all necessary tools and parts and the problem was diagnosed and repaired (yippee, only an armature brush replacement necessary) and washer was back in service.

Very, Very happy.  Thanks Robert!

Greg S.

Reviewed On Yelp

Wanted expertise at a fair price. Well I finally found my appliance repair expert! Don’t hesitate. Prompt, efficient , totally trustworthy at a very fair price.

Wendy O.

Reviewed On Yelp

Called Discount Appliance Repair to repair our 2 1/2 year old LG dishwasher. Robert asked a few questions and set up the appointment.

Robert showed up right on time and quickly diagnosed the problem. He set up an appointment for the next day as he had to pick up a replacement part.

Next day Robert was right on time again, so refreshing! Unfortunately, the part did not fit but Robert came to the rescue by fixing the one we had. Not only did he save us time but a lot of money by repairing the existing piece.

Integrity, professionalism, friendliness and an attitude of what’s best for the customer are just a few ways to describe Robert. We are keeping his number on speed dial. Look no further, it doesn’t get better than this!

Barbara O.

Reviewed On Yelp

Robert is the best!! He knows his appliances and how to diagnose the problem quickly. His prices are more than reasonable compared to others. Most of all he is honest, friendly and will try to help you as much as he can with your broken appliance. Call him if you need a great repair man. We need to support small businesses like his!

Bill L.

Reviewed On Yelp

I installed the Yelp app and created an account just to write this review. Discount Appliance Repair is amazing! I called, explained what was wrong and Robert was able to come later that day. He was friendly and professional, he fixed my dryer quickly, explained exactly what was wrong and what he was doing, and provided tips in case I wanted to repair the issue myself in the future.

David R.

Reviewed On Yelp

Robert is awesome, he knows his stuff(job) and very affordable! He’s the guy who is going to fix my Appliace from this day on!!

Thanks Robert

Jesse R.

Reviewed On Yelp

Had a freezer that was leaking weekly due to ice blocked drain (common problem). Robert showed up on schedule, fixed it and even showed me how to do it. He was clean, organized and spoke professionally. No complaints from me!

Reviewed On Yelp

I was having trouble having a new water heater I recently bought from Home Depot fixed due to ant infestation. After two visits from the local warranty agent the manufacturer voided the warranty due to the ants. I was thinking I’d have to buy a new heater then decided to call Discount. I was surprised Robert could come the next day and he arrived on time. He went through a thorough diagnostic and explained what the problem was. He had to run and get parts, returned and had the heater up and running. It’s been a few weeks since the repair and no problems. I will not hesitate to call or refer Discount Appliance repair anytime I need appliance repair.
Derek T.

Reviewed On Yelp

My dishwasher stopped cleaning the dishes so I called Robert to come out and inspect it. He said it was the absolute WORST dishwasher he’s ever seen in the last 30 years.  That’s right I have the pleasure of having the most disgusting dishwasher appliance he’s ever seen. There was PINK mold or something on the bottom, the drain was clogged, and he said it felt like SEAWEED on the bottom of my dishwasher. It was so disgusting, just the thought of it makes me sick.

He quickly took the parts out, cleaned out the drain, pulled out HAIR(!!!) and other unidentifiable scum parts, and vacuumed up all that nasty water that wasn’t draining, and then put it all back together. Quick, professional, knowledgeable.

They open late, they accept credit cards, and very punctual!

Lori I.

Reviewed On Yelp

Big Mahalo to Robert..He fixed our leaking washer and adjusted other things that we didn’t know needed fixing..If you want an honest guy and true to his word hire Robert. I wish other businesses can follow his work ethic!!!
Jo L.

Reviewed On Yelp

Thank you, Robert, for your excellent work. Contacted Robert on Tuesday and Wednesday the clothes dryer was repaired: had to replace the heating element.
James B.

Reviewed On Yelp

Robert is a true professional.  He is so responsive and technically knowledgeable.  I called him to help us with our washing machine that was leaking so bad that it flooded our laundry room.  He was so quick to answer our call and set and appointment and has a super cool text system for appointments so you know when he is on his way.  Robert went way above and beyond what was required of him and was always quick to go the extra mile to help us have the most wonderful experience possible.  Robert is wonderful and he will be the only repair guy we will ever be calling from here on out.  Thank you Robert for making our experience with your company at a great one!

Michelle L.

Reviewed On Yelp

We had a problem with the control panel on our range. We saw all the positive reviews on yelp. Called the company and Robert said he could come out the next day.

Robert is the type of repairman that everyone hopes to find. He knows his trade, is friendly, honest, explains the problem, and offers affordable prices. We will definitely call Robert if any other appliances develop problems we can’t fix ourselves.

Ken And Carol K.

Reviewed On Yelp

My dryer belt broke and Robert came out right away on a Sunday.  He was very courteous and professional. He repaired it in no time and it cost only $125 plus tax!!  I will definitely refer him to others!

Kim H.

Reviewed On Yelp

I came back from a two week vacation super bummed to find out my dryer wasn’t working! I had so much laundry to do!

I gave Robert a call yesterday and he said he was able to come check out my dryer today. He kept me in the loop of where he was at and his estimated time of arrival. He came and diagnosed that it wasn’t my dryer that wasn’t working, it was the outlet! He was reasonably priced and quick!

I will definitely use his services again.

Brandi L.

Reviewed On Yelp

So quick and efficient! Robert fixed my AC with lightening speed. I’m so glad he figured out that it was a minor problem and nothing costly. Will definitely call in the future if I need more assistance.

Heather G.

Reviewed On Yelp

They were great. He was on time, completed the job quickly and provided all the necessary documentation I needed. I would highly recommend this company.
Jacqueline L.

Reviewed On Yelp

Robert is the best appliance repair guy out there! It took me three companies before I can find someone to come by to check on our gas dryer and boy I am so happy I made a call to Robert.

He first came to repair the dryer few days before Christmas Eve. Unfortunately, it was still broken. He came by the second time on Christmas Eve. He was so nice to schedule us in! Again, the dryer was still broken. At this point I was ready to buy a new set but decided to let Robert know since it was still under warranty. He came once again and replaced all the other parts and yayyyy our dryer started to heat up again! The price difference that he charged us was only a small token for the most amazing service!

Thank you Robert for everything! God bless you!

Sheena M.

Reviewed On Yelp

Robert from Discount Appliance & AC Repair is personable, funny, friendly, and best of all a professional who truly knows what he is doing. Today was the second time I used his services to repair our fridge (last time it was the other fridge). He thoroughly explained everything he was doing and charged a very reasonable rate. We are so happy with his service and work-he is the guy we will always go to when we need an appliance repaired. Thank you Robert!
Lisa A.

Reviewed On Yelp

Would rate them 10 stars if I could. Robert is an excellent repair man. Came in on time with urgency because Sears next available appointment was 17 days out. We can’t wait that long!

Went on Yelp to look for other options. Saw the reviews and called. At first Robert didn’t answer but called back within the hour and I’m glad I got a hold of him first because other places wasn’t answering also.

Came in on time and did his inspection. Gave us an estimate if we wanted to fix but the price is almost the same as buying a brand new fridge. So he gave us tips on what brand to look for etc. After everything was done, we asked how much we owe, he said “no need, save your money for a new fridge”.

We wanted to give a tip or something but he declined! Robert is very friendly and is very informative. Next time, we know who to call for any appliance problems.

Arthur S.

Reviewed On Yelp

Robert returned my call promptly. He knew exactly what the problem was by my description over the phone. He was able to come out the next day. He sent a text message when he was on his way, and was even early. Fixed the problem in less than 1/2 hour, and told us how to prevent the problem in the future. He’s not cheap, but he’s fair!

Glen I.

Reviewed On Yelp

Robert provided excellent service. I would definitely use him again. He repaired my GE glass top stove. I also asked him some advice on a freezer issue, and he gave me advice that worked perfect.
Robert F.

Reviewed On Yelp

I have a relatively new oven that was purchased in 2014.  It stopped heating up.  Robert came and was able to trouble shoot and thoroughly explain what he did.  He was very professional, clean and friendly.  I hope that we dont have any problems with our appliances but if we do we will be calling him.

Corey T.

Reviewed On Yelp

Roberts is quick accurate and reasonable.  He found the problem quickly and explain to us in an understandable way.  I deeply appreciate his work.  I will ask him next time!

Satoshi K.

Reviewed On Yelp

Robert is a true professional.  If you’re looking for someone who is honest, forthright, and polite – this is your guy.  He assessed my washer issue correctly and was upfront with his fees.  His fees are more than fair for his time.  In fact, he saved me over $100 for salvaging the part we thought needed replaced.  

Robert also respects your residence.  He does not track dirt into your house, and pays special attention to detail to ensure he does not scratch your floor and quickly wet-vacs your washer/floor area for excess water during his repairs.  When his work was finished, it was if he was never there.  

I feel lucky to have found Robert.  I respect his old-school style of doing business honestly, and for that he has earned future business from me.

Thank you Robert, it was great doing business with you.

Pete M.

Reviewed On Yelp

We serve all of Honolulu & Oahu.

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